Frequently Asked Questions
Everything you need to know about your San Michelle shopping experience.
What materials are used in San Michelle bags?
Our bags are crafted using premium materials, ranging from top-grain Italian leather to high-quality vegan leather and durable hardware, ensuring both style and longevity.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that sale items are final sale and cannot be returned.
Do you offer a warranty on your products?
Yes, every San Michelle bag comes with a one-year limited warranty covering manufacturing defects in materials and craftsmanship.
How should I care for my leather bag?
To maintain the beauty of your bag, we recommend avoiding prolonged exposure to direct sunlight and moisture. Use a soft, damp cloth for cleaning and apply a leather conditioner every 6 months.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.